TETU ABERDARE WATER & SANITATION COMPANY LTD


Maji ni Uhai

Objectives and Purposes Of the Company

  1. To provide Water and Sanitation services within Tetu District of the Central Province of Kenya.
  2. To obtain the necessary licenses, permits and warranties necessary to provide services in accordance with statues spelt out in SPA,
  3. To maintain, rehabilitate, replace and renew the assets for the purpose of generating revenue,
  4. To develop programmes for development and improvements of the assets so as to enhance service delivery and generate revenue for the company,
  5. To meter, connect, disconnect, re-connect and collect revenue from the sale of water services to consumers within the defined area of jurisdiction,
  6. To hire and retain skilled and competent personnel to fulfill the financial and administrative functions of the Company while protecting the environment.

HOW TO PAY YOUR WATER BILL

lipaLIPA NA M-PESA

  1. Scrolling down to M-pesa on the phone
  2. Then choose pay bill from the m-pesa menu
  3. Enter business Number 851675
  4. Enter the amount
  5. Enter the seven digits of the account number
  6. Enter your secret PIN and press OK
A summary page appears which shows the details of the customers payments

PAYING THROUGH KCB BANK OR KCB AGENT

pay to our account number 1101961112 and give your seven digit water connection

HOW TO ENQUIRE YOUR WATER BILL

To enquire your water bill, kindly send an sms with your seven digit account number to the number 40243 and you will receive your bill.

Standard billing charges apply.

CUSTOMER COMPLAINTS

For any Complaints, Queries and clarification, kindly call 0713606859 or visit any of our branch offices during working hours i.e Gichira, Wamagana & Kamakwa


The Company has a Vision, Mission and Core Values that enable the company to perform its functions effectively;
VISION:
To be the most efficient and effective water Services Provider in Rural Kenya
MISSION
To ensure provision of affordable, reliable and sustainable water and Sanitation Services by operating and maintaining water and Sanitation facilities
CORE VALUES
The Company is guided and led by the following principles: Customers Focus; Accountability: Transparency; Integrity; Commitment to teamwork and inclusivity.

Follow us on:

Tetu Aberdare Water & Sanitation Company P.o Box 1089 Nyeri, Kenya
www.teawasco.co.ke
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